Shipping & Returns

Orders placed on anautostore.com, WhatsApp, or our social channels are processed and shipped across Pakistan. Standard delivery typically takes up to 7 working days from the date you place your order, depending on your city and courier availability.

Tracking details are shared once your parcel is dispatched. Cash on delivery is available on eligible orders.

Standard shipping costs Rs. 250. Advance payment of the shipping charges is required to confirm your order.

AN Auto Store offers a 30-day return and refund window. You may request a return within 30 days of receiving your item.

To be eligible, the product must be unused, uninstalled, and in the same condition it was delivered, with original packaging, tags, and accessories included. You will also need proof of purchase, such as your order number or invoice.

Email contact@anautostore.com or call / WhatsApp 0320-8431601 with your order number, product name, and the reason for return. If the item arrived damaged or incorrect, please include photos.

Our team reviews requests within 1–3 business days. If approved, we will send return instructions. After we receive and inspect the item, a replacement or refund is typically completed within 10 business days.

If we sent the wrong item, or it arrived damaged or defective, AN Auto Store covers the return shipping cost and will replace or refund the product.

If you change your mind or no longer need the item, return shipping is the customer’s responsibility.

Approved refunds are returned to the original payment method. For cash-on-delivery orders, we arrange a bank transfer using the account details you provide after the return is approved.

We cannot accept returns for used, installed, or fitted accessories; items missing parts, tags, or original packaging; products damaged after delivery; or items marked as final sale or non-returnable at the time of purchase.