Privacy Policy

This Privacy Policy explains how AN Auto Store collects, uses, stores, and shares personal information when you visit anautostore.com, place an order, or contact us through WhatsApp, email, or social media.

By using our website or placing an order, you agree to this policy. If you do not agree, please do not use the site or share personal details with us.

When you browse the site, we automatically collect device information such as your browser type, IP address, time zone, referring website or search terms, pages and products viewed, and how you interact with the site. This may be collected through cookies, log files, and similar technologies such as pixels or tags.

When you place or attempt to place an order, we collect order information including your name, billing and shipping address, email, phone number, and payment or cash-on-delivery details. We do not store full card numbers on our own servers; card payments are processed by Shopify and its payment partners.

If you message us on WhatsApp, email, or social media, we also keep the contact details and conversation needed to help with your enquiry.

Cookies are small files stored on your device that help the site remember your cart, keep you signed in, and understand how the store is used. You can block or delete cookies in your browser settings. Some features, including checkout, may not work correctly if cookies are disabled. Learn more at allaboutcookies.org.

We use order information to process and deliver your purchase, confirm orders, issue invoices, handle returns or refunds, and contact you about your order. We may also use it to check for fraud or abuse, and — where you have shown interest — to send product updates or offers.

We use device information to keep the site secure, improve performance, understand which products and pages are useful, and measure our marketing. IP address and related device data may be used to help detect suspicious orders.

We share personal information only with service providers who help us run the store. That includes Shopify (store, checkout, and hosting), payment processors, courier partners for delivery, and analytics tools such as Google Analytics.

Google’s privacy policy is available at policies.google.com/privacy. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

We may also disclose information if required by law, to respond to a lawful request, or to protect AN Auto Store, our customers, or our rights. We do not sell your personal information.

We may use your information to show or send offers we think are relevant, including remarketing on platforms such as Google or Meta. You can unsubscribe from marketing emails using the link in those messages, and you can control ad personalization through your Google, Meta, or browser settings. Educational information about targeted advertising is available from the Network Advertising Initiative.

Some browsers send a Do Not Track signal. Our site does not currently change its collection or use of information in response to that signal.

We keep order records for as long as needed to fulfill the order, handle returns, meet accounting or legal requirements, and resolve disputes. You may ask us to delete or update your personal information, and we will do so unless we are required to keep it for a lawful reason.

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop using your details for marketing. To make a request, email contact@anautostore.com or WhatsApp 0320-8431601.

AN Auto Store is intended for adult customers. We do not knowingly collect personal information from children under 16. If you believe a child has provided information to us, please contact us and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our store, the law, or how we use information. The updated policy will be posted on this page with effect from the date it is published.